Admin assistant
Gotafe

A great SWL opportunity in the tertiary education sector. This placement will enable you to assist with providing dedicated customer service support as well as administration support to the Client Service Centre, Skills and Employment hubs and nominated Education Operations at this central-Shepparton campus. If this sounds interesting to you, share with your teacher to start the process.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on work placement. These may include valuable general employability skills such as:
- Communication
- Teamwork
- Problem solving
- Initiative and enterprise
- Planning and organising
- Self-management
- Learning
- Technology
Students may also attain vital industry specific skills which will relate to their studies such as:
- Hands-on practical experience
- Observing and learning from industry qualified and experienced professionals
- Working in real-life scenarios and environments
- Working with tools and equipment necessary to the occupation and business
- Liaising and working with colleagues, bosses, customers/clients and suppliers.

Typical Tasks & Duties

Typical tasks and duties will include but not limited to, face to face customer service, call centre, managing enquiries and onboarding new students

Student Requirements

This opportunity will involve many interactions with customers, it would be an advantage if the student has an outgoing and confident nature, but is not a requirement. Students are expected to treat all customers equally and with respect, they must adhere to confidentiality requirements of the business and restrict phone use to break times only.

Dress Requirements

The student is required to wear neat business attire.

Special Transport Requirements

Local transport details can be found at www.shepptransit.com.au or for Vline transport options visit www.vline.com.au