W114067 - IT testing

IT testing
PC Australia

PC Australia is making available t work placement opportunities for five students willing to learn tech support. PC Australia have been in operation since 1996. They provide assistance to home and business users. They come to you so that you don't have to lug your system back and forth making it easy and convenient for yourself. Whatever the issue may be, they are here to provide support in an ongoing manner whilst substituting all of the 'techy' talk into a more friendly language for better understanding. If they are fixing your system and you learn something out of it then they' re all for it.

Skills You Might Learn

The students would learn to work and communicate effectively in an ICT environment. They would also:
- Install and optimise operating system software
- Run standard diagnostic tests
- Operate application software packages
- Connect internal hardware components
- Care for computer hardware
- Provide basic system administration.

Typical Tasks & Duties

Typical daily tasks and duties will include the following:
- refurbish the laptops
- windows reload
- fault tracing

Learn the basics involved in a retail and ICT support role in computers . Troubleshoot and provide support to customers, hands-on experience with ICT, hardware and software in this locally owned business. Customer service , troubleshooting, cleaning, stocking shelves, team work, communication and customer enquiries.

Student Requirements

Willingness to learn and have an interest in information technology. Must be motivated, well organised and have good communication skills.

Dress Requirements

Neat casual clothing with closed shoes.

Special Transport Requirements

Walking distance to train

RELATED COURSES INCLUDE

  • ICT20115 - Certificate II in Information, Digital Media and Technology
  • ICT20315 - Certificate II in Telecommunications Technology
  • ICT30115 - Certificate III in Information, Digital Media & Technology
Positions: 2 Positions
ID Number: W114067
Industry Area: INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Location: Lalor - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: To be negotiated
Added By: Hume Whittlesea Local Learning & Employment Network

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